FAQ about NRMA BusinessWise services

If you can't find the answer to your question below, please call us on 1300 369 349.

1. What is NRMA BusinessWise?
2. Who uses NRMA BusinessWise?
3. How does NRMA BusinessWise work?
4. Why would I need roadside assistance when my business vehicle is reliable?
5. What are the NRMA BusinessWise vehicle package options?
6. How do I know which is the right NRMA BusinessWise vehicle package for me?
7. What are the NRMA BusinessWise Membership benefits?
8. When does the Membership and subscription start?
9. In what areas does NRMA BusinessWise provide assistance?
10. How do I get more information?

1. What is NRMA BusinessWise?
NRMA BusinessWise provides Roadside Assistance packages, fleet management support and business continuity solutions to businesses large and small.

Last year NRMA BusinessWise attended to 45,000 call outs and got 91% immediately back on the road. In the event of a serious breakdown our case managers handle all details for vehicle towing, goods delivery as well as driver and passenger transport and accommodation.

2. Who uses NRMA BusinessWise?
NRMA BusinessWise Members are organisations of all sizes with an ABN or ACN; that want to take the cost out of vehicle breakdowns and avoid the hassle and disruption to business operations associated with having vehicles off the road.

3. How does NRMA BusinessWise work?
First, apply for a NRMA BusinessWise Membership and pay the $82.50 (inc GST) annual fee. The Membership is in the name of your business and Member benefits can be enjoyed by the whole business.

Then choose the best vehicle subscription package for each vehicle you need to cover.

4. Why would I need roadside assistance when my business vehicle is reliable?
The top 3 reasons Members call us don't have anything to do with the reliability of their vehicles. These are:

FLAT BATTERIES 35 per cent of all jobs - e.g. the lights have been left on or a door has been left open.
LOCK OUTS 20 per cent of all jobs - e.g. the keys have been locked in the vehicle or have been lost or broken
FUEL SYSTEM PROBLEMS 12 per cent of all jobs - e.g. the wrong fuel has been put in the vehicle

5. What are the NRMA BusinessWise vehicle package options?

Passenger Vehicles
BusinessWise Absolute
BusinessWise Assist
BusinessWise Advance

Light Commercial Vehicles weighing up to 12 tonnes GVM
Light Commercial Absolute
Light Commercial Assist 

6. How do I find the right NRMA BusinessWise vehicle package for my business needs?
We have created a Package Selector tool to help you find the package that's right for your business.

Try the Package Selector tool now 

7. What are the benefits of NRMA BusinessWise Membership?

  • 2.5 cents per litre off the pump price of fuel with the NRMA BusinessWise Caltex Starcard
  • Free delivery and installation of NRMA Batteries
  • Free Member magazine - Australian Business Auto (RRP $66 inc GST a year)
  • Discounts off vehicle servicing with NRMA MotorServe
  • Discounts off windscreens with NRMA AutoGlass
  • Corporate pricing on office supplies at Officeworks
  • Free 1:1 technical advice
  • Member discount on the NRMA BusinessWise Vehicle Cost Calculator

8. When does the NRMA BusinessWise Membership and subscription start?
NRMA BusinessWise Membership and the selected subscription package(s) are effective once payment has been processed. All benefits will be available 24 hours after payment has been made.

9. In what areas does NRMA BusinessWise provide assistance?
NRMA BusinessWise provides Roadside Assistance and assistance within NSW and ACT. If a vehicle covered by a NRMA BusinessWise vehicle subscription package breaks down in a state or territory other than NSW or ACT, assistance will be provided by other motoring clubs or contractors.

10. How to get more information?

Back
Font Size:

Promo

Back to Top of Page
NRMA CALL CENTRE 13 11 22