
We’re for helping a member
every 30 seconds**
We’re for helping a member
every 30 seconds**
Get 3 months free with Australia’s largest network
- Peace of mind on the road with unlimited roadside assistance – no matter where you are.
- Australia's largest roadside assistance network.
- Unlimited 24/7 callouts, 365 days a year.
- Book NRMA roadside assistance and track us on our way with the my nrma app.
- With more trained technicians ready to help in more places, we get to you fast.
- Cover for electric, hybrid and plug-in hybrid cars, as well as petrol and diesel vehicles.
- Unlimited access to member benefits with complimentary My NRMA Rewards.
Compare NRMA roadside assistance
Get unlimited roadside cover, 24 hours a day, 7 days a week, anywhere in Australia.
Included with all roadside assistance membership options
Here's a snapshot of what you'll get with our cover.
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My NRMA Rewards
Be part of something more. Discover new places, experiences and benefits.
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Flat batteries
We can give you a jump-start, or arrange a replacement battery on the spot*.
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Flat tyres
If you have a roadworthy spare, we'll change your tyre on the spot.
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Lock-out rescue
If your keys have been locked inside your vehicle, we'll help get them out.
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Emergency fuel
If you run out of fuel we'll get you moving with petrol or diesel^.
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Towing
If we can't get you going right away, we'll arrange to tow your vehicle.
"Everything was organised perfectly. I was very unwell at the time, very stressed but you guys made it easy for me."
Paul - NRMA member
Frequently asked questions
I need immediate roadside assistance - What do I do?
Phone 13 11 22 and the operator will ask you information including:
- Your NRMA membership number and/or registration number - if you are not a member, an On-Road Join and Go fee applies.
- Your exact location:
- What street/road are you on?
- What is the nearest cross street/road?
- What is the number of the house/building?
- Are there any landmarks? (e.g. signage)
- What direction you were travelling?
- The make, model and colour of your vehicle.
- Your contact phone number (e.g. mobile or house/office).
- The nature of your problem (e.g. mechanical, flat tyre, flat battery, etc).
- Whether you are in a remote area or concerned for your safety.
If you're unable to call 13 11 22 and speak directly to an operator, you can make contact:
- By using the National Relay Service to place your call
I joined NRMA one hour ago and then broke down. Can I get roadside assistance?
Can any driver access roadside assistance in my vehicle?
What if I need a tow outside of NSW and ACT?
Under the reciprocal arrangements, NRMA Members have access to affiliated clubs’ standard levels of roadside assistance. These benefits differ from the entitlements NRMA Members receive for breakdowns in NSW and ACT.
In the event of a major mechanical breakdown which can't be fixed within 24 hours, any extra towing on top of the below, can be covered up to $4,000 for those on Ultimate Care, or $3,000 on Complete Care and if 100km from home.
Victoria: RACV Roadside Care benefits include assistance to mobilise vehicles, 20km towing in metropolitan areas and towing to the nearest service centre in country areas.
Queensland: RACQ Roadside benefits include assistance to mobilise vehicles, 20km towing in any direction or up to 40km towing to the attending RACQ Contractor’s premises.
Northern Territory and South Australia: AANT and RAASA Standard benefits include assistance to mobilise vehicles, 8km towing in metropolitan areas and 32km towing in country areas.
Western Australia: RACWA Standard benefits include assistance to mobilise vehicles and 10km towing in “Guaranteed Service” (city) areas, and 80km of travel to mobilise vehicles and 80km towing in “Non-Guaranteed Service” (other) areas.
Tasmania: RACT Advantage benefits include assistance to mobilise vehicles, up to 15km towing in the city and up to 32km back to the nearest agent in the country.
* Battery replacement costs apply, Members receive free delivery and installation.
^ Cost of emergency fuel is not covered.
Towing map - Metro, country and remote areas | Direct debit terms and conditions