Setting up cashback
How to set up your
cashback account
How to set up
cashback account
Ready to get started with My cashback?
Simply follow the steps below, then whenever you shop with one of our cashback partners online via the My NRMA app or in store, you'll get a percentage of your purchase back. It's that easy.
Step 1 - Set up
Head to your profile in the My NRMA app
Your profile is located at the top right of your My NRMA app screen.
Step 2 - Link your card
Tap on 'Cashback' and select 'Set up your cashback'
Securely link your credit or debit card
You can rest assured your personal information is safe thanks to rigorous security standards.
Step 3 - Shop
Enjoy the flexibility of earning cashback online or in store.
To shop online, head to the 'Benefits' section on the My NRMA app
Tap on 'Cashback' and shop from a range of cashback partners
There’s no coupons or codes necessary. It’s that easy.
Step 4 - Withdraw or donate
Once you’ve earned at least $10, tap on your profile from the My NRMA app home screen and select 'Cashback'
To withdraw your cashback, tap the button that says 'Withdraw' under available balance. To donate, tap 'Make a donation'
Enter the amount you’d like to withdraw and tap 'Withdraw'
You’ll see your cashback in your bank account within 1-2 days.
Frequently asked questions
How do I know I earned cashback on my transaction?
After you make an eligible cashback transaction, you will receive a notification in the My NRMA app to let you know we are tracking it to give you cash back.
It will also appear as pending in your cashback transactions under your account profile. If you do not receive a notification in 5 days, please see the cashback offer details in the My NRMA app and confirm you used a linked card to make a purchase before you escalate this to us.
After you have confirmed these details, please complete the member feedback form so we can investigate this on your behalf.
How many cards can I link to my cashback account? Can I link any card?
You can link up to five debit or credit cards. We accept Visa and Mastercard (excludes PayPal). You can also use your digital wallet (Apple Pay, Google Wallet) if the card registered is also linked to your My cashback account.
What happens with my credit/debit card data?
We do not store your credit/debit card details. Your card provider securely communicates with our partners, which allows us to reward you.
Terms and conditions
Key terms that you should be aware of being a member of the My cashback program are:
We make cashback offers available to you on the basis that the Participating Merchants pay us a commission for referring you to them. You may not be credited with Cashback for various reasons including where we are unable to confirm your transaction with the relevant Participating Merchant.
All cashback offers are subject to availability and change by our Participating Merchants. We exclude our liability in certain circumstances, including for consequential loss, if the Service is unavailable, for any unauthorised use of your account, and for goods or services purchased by you from third parties referred to from the Service. We may disclose your personal information to other people, including to Participating Merchants program partners and other third party service providers necessary to deliver a feature of the Service that relies on that party or to process a transaction with that party.
