Financial support

Financial Support

By your side through
tough economic times

Our members are at the heart of everything we do, and we know many people are feeling the pinch of the cost of living at the moment. If you find yourself struggling under financial pressure, we are here to support you.

How can we help you?

If you’re having trouble paying your renewal or subscription fee, call us on 13 11 22 to have a chat about your situation. We’ll work together to figure out a plan for you.

Some ways we may be able to help:

  • Review your roadside assistance cover to make sure it’s right for you
  • Change your payment frequency
  • Extend your payment due dates

Monthly payment plans

You can choose to pay your membership with monthly direct debits. It’s the simple and affordable way to always stay covered for roadside assistance.

For more information on switching to monthly payments, click here or call 13 11 22.

Resources that you may find helpful

National Debt Helpline

The NDH is a not-for-profit service that helps people tackle their debt. One of their trained financial counsellors will assess your situation and provide you with free advice to help you.

Find out more

Mob Strong

Mob Strong offer free nationwide legal advice and financial counselling services for Aboriginal and Torres Strait Islander people. Visit the website or call 1800 808 488.

Find out more

My Gov

The Australian Government website is offering financial support that you may be eligible for, as well as other resources to help you if you’re experiencing financial hardship.

Find out more

Need someone to talk to?

Financial stress can be tough to deal with and it could help to talk to someone. Here are a few options for confidential support:

Beyond Blue

Beyond Blue provides information and 24/7 support to people in Australia experiencing depression, anxiety and other related mental illnesses. Call 1300 224 636 or visit the website.

Visit Beyond Blue

Kids Helpline

Kids Helpline is a free, 24/7 phone and online counselling service for young people aged 5 to 25. Call 1800 55 1800 or visit the website below.

Visit Kids Helpine

Lifeline

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24/7 crisis support and suicide prevention. Call 13 11 14 or visit the website.

Visit Lifeline