Our NRMA Group strategy, culture, performances, corporate governance, and risk appetite are all managed under the direction of our Board of Directors. The Board is comprised of a maximum of nine Non-Executive Directors.
Learn more about the Board and governance of the NRMA:
MBA, GAICD
Chair and Non-Executive Director
(Harbour Region)
Tim is an Advisor to Quantium, Australia’s leading data and analytics company, and holds interests in several private high growth innovative companies. He is an authority on how to use information and technology to drive innovation, for corporate strategy and for a better society. His core interest relates to the role of Directors to create good governance, for the service of customers and the community.
Tim is an experienced Chair, Non-Executive Director, former CEO, and advisor for high-performance global and Australian companies. His career has spanned diverse categories including artificial intelligence and machine learning, big data, digital transformation, mobility and transport, financial services and media.
Along with fellow Directors and Chairman the late Hon. R J Hawke, Tim helped to establish The Bestest Foundation. This charity has raised over $5 million for disadvantaged Australian children.
Tim brings to the Board a wealth of experience in working with large scale complex consumer facing businesses, where new technology is impacting the current and future needs of customers. He is passionate about helping organisations become more customer centric for a future that is sustainable for all stakeholders.
Term of office
First appointed (casual vacancy): 12 May 2014
Last re-elected: 7 December 2019 (4-year term, extended with Member approval to one-off 6 year term on 11 Nov 2022)
Board
Re-elected Chair: 9 December 2019
Committees
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BA (Bus), GAICD
Deputy Chair and Non-Executive Director
(Townsend Region)
Fiona is a collaborative and passionate advocate for rural and regional communities and issues. She has been an agricultural industry leader at both a state and federal level since 2008 including serving 7 years as the first female President of the National Farmers’ Federation.
She, husband Ed and family, farm on the Liverpool Plains near Premer in northwest NSW. She holds a Bachelor of Arts Degree, and is a graduate of the Australian Institute of Company Directors. She has represented her local community on a variety of community groups, and served as an elected councillor on Liverpool Plains Shire Council.
She is the current Chair and Commissioner of the Australian Council of International Agricultural Research (ACIAR), a Member of the Climate Change Authority, Chair of the Future Food Systems CRC, a Director of the NSW Biodiversity Conservation Trust and a Director of One Basin CRC. She is also Patron of the Gunnedah Gatepost Mental Health Support Service, the NFF Diversity in Leadership Program and the National Rural Press Club.
An experienced Chair, Fiona is particularly interested in the development of good governance and policy, and passionate about outcomes to support the potential, sustainability and growth of rural and regional communities.
Term of officeBoard
Re-elected Deputy Chair: 9 December 2019
Committees
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Non-Executive Director
(Cox Region)
David is the Executive Director of Business Western Sydney. He led a campaign in support of the Western Sydney Airport at Badgerys Creek including establishing the Western Sydney Airport Alliance. He has collaborated with Chief Executive Officers, Managing Partners and Vice Chancellors to support campaigns like the Powerhouse Museum to Parramatta, the Westmead and Liverpool Innovation Precincts, Sydney Olympic Park, Parramatta Light Rail and Sydney Metro West.
Prior to this, David served in the NSW Labor Government as the Minister for Roads, Minister assisting the Minister for Transport and Roads, Minister for Housing, as well as Minister for Western Sydney. He was the Member for Granville between 2007 and 2011.
As Housing Minister, David oversaw the construction of approximately 9,000 new social housing dwellings– including 6,300 through the Nation Building Economic Stimulus Plan. He has also worked as an Urban Planner and adviser to the Minister for Planning.
He was the youngest person, at 30 years of age, to hold the office of Lord Mayor of Parramatta, where he served for three terms.
David is currently a Director of Think Planners; and serves as a non-executive director on the boards of the Museum of Applied Arts and Sciences, Evolve Housing, Sydney Olympic Park Authority and is the Chair of the Liverpool Innovation Precinct.
David brings to the NRMA Board a wealth of experience in both the private and public sectors. He is passionate about ensuring that all communities are great places to live regardless of where they are located.
Term of office
First elected: 7 December 2019 (4-year term, extended with Member approval to one-off 6 year term on 11 Nov 2022)
Committees
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GAICD
Non-Executive Director
(Mann Region)
Kate retired as the Senator for the ACT on 24 March 2015, having been first elected to the Federal Parliament in 1996. She served as the Federal Minister for Sport and Multicultural Affairs and Minister Assisting for Industry, Innovation and the Digital Economy in the Gillard/Rudd Government.
She is a graduate of the Australian Institute of Company Directors.
Kate is actively involved in a number of community and sporting clubs which reflect her broad range of interests. She is Board Chair of the Cyber Security Cooperative Research Centre, a director of Electro Optic Systems, the National Youth Science Forum, FrontiersSI, Chair of the Canberra Institute of Technology Board and recently was appointed Chair of the Geospatial Council of Australia.
Kate has been recognised with an Honorary Doctorate of Letters by the Australian National University for her contribution to policy and advocacy in the information and communication technology sector and is an Honorary Associate Professor at the ANU Research School of Physics.
Kate brings to the Board her interest and experience in the impact of technological change in our society, community and economy. She maintains her longstanding commitment to regional development over many years.
Term of office
First appointed (casual vacancy): 25 March 2015
Last re-elected: 7 December 2019 (4-year term). Re-elected in 2023 with 4-year term starting on 2 Dec 2023.
Committees
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B. Com, M. Com, GAICD, FCPA, AFMIL
Non-Executive Director
(Hoddle Region)
Marisa is an experienced Board Director and Executive.
Marisa holds a Bachelor and Master of Commerce, is a Harvard Alumnus, a Fellow of CPA Australia, Assoc Fellow of IML, and is a Graduate of the Australian Institute of Company Directors. She is a member of the Illawarra Regional committee of Venues NSW, a Director of the Justice and Forensic Mental Health Network Board and a past Director of the Illawarra Shoalhaven Health District Board.
She is currently the Managing Director and Group Chief Executive Officer of UOW Global Enterprises, a global higher education company, and subsidiary of the University of Wollongong. Previous roles include CEO and senior executive in both the public and private sectors.
Residing in Wollongong, Marisa is an advocate for regional members’ needs and for safe and efficient transport links which help enable regional prosperity and growth.
Marisa brings to the board expertise in strategic planning, corporate governance, financial analysis and reporting, change management and leadership development. An advocate of diversity, equity and inclusion; wellness, health and safety and the adoption of new technologies to improve efficiency, member experience, and innovation. Marisa is committed to achieving sustainable performance, delivering exceptional member value, and maintaining transparency.
Term of office
First appointed (casual vacancy): 19 January 2015
Last re-elected: 7 December 2019 (4-year term). Re-elected in 2023 with 4-year term starting on 2 Dec 2023.
Committees
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MA (Hons), GAICD, CISL
Non-Executive Director
(Board appointed)
Jane is an experienced Non-Executive Director in both public and private companies in Australia and the USA, bringing deep international consumer, digital, brand, marketing and governance experience. Her key contributions are in customer/consumer-focused business transformation, harnessing digital, technology, brand and marketing to enhance business performance.
Jane’s executive experience spans the consumer-focused FMCG, luxury and retail industries and she is one of the original ‘digital natives’ in the Australian digital/e-commerce industries – both as a chief executive officer and chief marketing officer. She has held senior executive roles in Unilever, Microsoft, Ninemsn, Elizabeth Arden and Stila Corporation. Jane has extensive global experience, particularly in Asia, Europe and North America.
Jane has built a strong reputation over the years for leading teams and transforming businesses in difficulty back on the road to profitability and growth. She is particularly interested in sustainability and the future of mobility.
On a personal note, Jane is a passionate motorbiker and loves vintage cars and aeroplanes.
Jane brings to the Board a wide breadth of experience in many industries and countries. She is passionate about customers, transformation and sustainability, helping businesses utilise their assets to enhance both the customer experience and business performance.
Term of office
First appointed by the Board: 13 May 2019 (fixed 2-year term)
Last re-elected: 13 May 2024 (fixed 3-year term)
Committees
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BSc (Hons), PhD, MBA, GAICD
Non-Executive Director
(Howe Region)
Kirsten’s experience has spanned a range of roles and organisations, taking her to many places around the world. Beginning as a Research Chemist, she moved through a range of commercial and operational roles, with her last executive role as CEO of an IT company focused on logistics and supply chain in the most complex industry collaboration ever authorised by the ACCC.
Kirsten has over 10 years’ Governance experience, including Non-Executive Director roles across logistics and infrastructure, energy and EVs, travel and tourism, marine, engineering, and health. Her roles cover highly technical, operationally-intensive organisations where commercial discipline, innovation and technology, and risk management are critical and strategic leadership and critical thinking are essential.
Kirsten has a genuine care for people and works to make a positive impact on the culture and experiences people have within and with organisations she works for. Her style incorporates strong interpersonal skills, resilience, integrity, results orientation and insight into people, culture and organisational capability.
Kirsten’s passion for health and sustainability means ESG principles are a key focus. In the area of diversity and inclusion she has supported many initiatives, including mentoring and other programs supporting women and other under-represented groups. Kirsten has an MBA, PhD and BSc(Hons) and completed Executive Development programs at Wharton USA and INSEAD Singapore. She is a Graduate of the AICD.
Kirsten brings a regional lens, a passion for improving outcomes for people, and a belief in engaged, connected and authentic leadership. She places material importance on creating great workplace cultures, transforming organisations, and embracing innovation and new technology to respond to the needs of customers and communities. Road safety, EVs, transport connectivity, and lifestyle are of keen interest.
Term of office
First elected: 7 December 2019 (4-year term, extended with Member approval to one-off 6 year term on 11 Nov 2022)
Committees
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B.Com, FCA FAICD
Non-Executive Director
(Board appointed)
Gary is founder and Managing Director of Tourism Leisure Corporation, which has for over 20 years operated several businesses within the tourism and leisure industries. He also has extensive experience in audit and risk due to his early career at Arthur Andersen & Co and his long career as a public company director where he has served on a number of audit and risk committees. He is a chartered accountant.
An experienced chairman and Non- Executive Director, Gary is a life member of the Queensland Tourism Industry Council and a former Chairman of that organisation. He is also a former deputy chair and director of Ecotourism Australia, which is Australia’s leading industry group representing the nature based segment of the tourism industry. He was also a director of Tourism and Events Queensland.
Gary has extensive experience in regional tourism; he and his colleagues conceived the much heralded Kingfisher Bay Resort on Fraser Island. Gary guided the establishment of the resort as a leader in the relatively new area of ecotourism and operated the business from opening in 1992 until its sale in early 2018.
Gary brings to the board a very broad experience of developing, acquiring and operating a wide variety of tourism businesses, from resorts and hotels to tourist attractions. He has a deep understanding of the tourism industry, including how tourism can play a major role in the improvement of economies in regional Australia.
Term of office
First appointed by the Board: 6 February 2019 (fixed 2-year term)
Last re-appointed by the Board: 6 February 2024 (fixed 3-year term)
Committees
BA (Hons), LLB (Hons), BCL , GAICD
Non-Executive Director
(Board appointed)
Derek is a corporate advisor with over 20 years’ experience advising large companies in Australia and overseas. He has worked with many of Australia’s leading brands on transformational transactions across a wide range of industries including travel and tourism, real estate, telecommunications, financial services and media. His experience includes advising on well over $100 billion worth of corporate transactions. For many years, Derek held senior roles at Morgan Stanley in Sydney, New York and Hong Kong. More recently, he founded Northcliff, a specialist corporate advisory firm.
Derek is focused on helping leading Australian companies adapt and succeed in times of rapid change. He is a strong supporter of the ideals of community and access which led to the founding of the NRMA and underpin its success.
He lives in Sydney with his wife and two children and has a long-standing involvement in community sport – as coach, player and spectator. He was educated at Sydney and Oxford universities.
Derek brings to the Board the benefit of his strategic and financial insight, developed over many years advising companies in Australia and overseas. He has particular expertise in corporate strategy and in the execution of corporate M&A transactions.
Term of office
First appointed by the Board: 14 May 2018 (fixed 2-year term)
Last re-appointed by the Board: 14 May 2023 (fixed 3-year term)
Committees
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Group Chief Executive Officer
Rohan has been our Group CEO since January 2016. He has an extensive background in digital technology and strategy innovation, bringing a wealth of experience in delivering sustainable transformation across a range of customer-focused companies.
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Chief Executive Officer, Parks and Lodges
With the acquisition of Australian Tourist Park Management in May 2017, Paul was appointed CEO of NRMA Holiday Parks and Resorts. In January 2023, Paul became CEO of the Parks and Lodges business. With his extensive background in travel and tourism, Paul is responsible for the strategic commercial and operational aspects of the NRMA Group’s tourism business, which has a growing portfolio of holiday parks, resorts and lodges, and experiences across Australia.
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Chief Executive Officer, NRMA Expeditions
Rachel was appointed CEO of NRMA Expeditions in April 2021 after serving as our Group Chief Investment Officer since 2016. She now leads the Group’s ambitious expansion plans into the Australian expedition tourism market and is responsible for the growth and operation of our portfolio of experiential tourism products and services, and our recent partnership with Coral Expeditions.
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Group Chief Financial Officer
Michael was appointed Group CFO in August 2016. Michael has over 25 years’ experience in financial leadership positions with a number of leading Australian and International corporations. Michael is responsible for ensuring the NRMA reaches its financial and business targets through the Group's business performance, risk, treasury, procurement and property and tax functions.
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Chief Membership Officer
Joining the NRMA in April, Victoria is an experienced digital, customer experience and marketing executive with a demonstrated history of working in the media, entertainment, retail and experiences industries. Victoria has held executive roles at a InvoCare, David Jones, Sydney Opera House and Event Hospitality and Entertainment. Her career commenced at News Corporation, and she has also worked in digital start-up businesses including OzEmail, ChaosMusic and BlueFreeway.
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Chief Technology Officer
Cormac was appointed CTO in March 2016 after guiding the delivery of our Group Membership System in 2015. He is responsible for our technology infrastructure and architecture, day to day operations, and project delivery across all channels. He’s also responsible for the technology and innovation roadmap to support the NRMA Strategy.
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Chief Executive Officer, SIXT Australia
Matthew was appointed CEO of SIXT Australia in December 2021. SIXT operates in over 110 countries and is one of Australia’s largest car rental operators. Matthew joined the Group in 2011 and has held multiple roles spanning strategy and product development, B2B sales, and leading technology projects including CX design of EV fast charging infrastructure. He also served as Managing Director, Car Rental and General Manager of NRMA MotorServe.
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Chief Executive Officer, NRMA Roadside
Carolyn is the Chief Executive Officer of the Roadside business at the NRMA. She is responsible for core roadside membership and motoring operations as well as supporting NRMA Members and communities to transition to the next phase of motoring; electric vehicles. Carolyn has held General Manager positions in Group Distribution and Customer Contact and Distribution. In the General Manager Customer Contact and Distribution role, she was responsible for the overall sales and distribution of NRMA membership, including leadership of the contact centres, renowned for their best-in-class roadside assistance and Member-centred customer service.
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Group Chief People Officer
Catherine was appointed Group Chief People Officer in June 2023 after leading the Transformation Management Office. She has held a number of People and Culture roles across the NRMA Group since 2017. Catherine leads the Group’s People Strategy to ensure our culture and our people are at the centre of everything we do.
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