Owner Review: 2021 Hyundai Kona Electric Highlander

29 February, 2024
Written by The NRMA
Electric vehicle reviews Hyundai Kona Electric
Overall rating
Your image description

This rating is based on an NRMA road tester's evaluation of the vehicle against similar competitors and is provided as a guide only.

4.3
/5
Value for money
4/5
Tech and styling
4/5
Driving and charging
4/5
Practicality
4.5/5
Warranty
5/5
Vehicle specifications
Drivetrain
Front wheel drive (FWD)
Battery size
64kWh
Power
150kW
Torque
395Nm
Driving range
484km
ANCAP rating
5 stars
Price
From $64,000 (new, excluding ORC)
John from Sydney’s Inner West reviews his second Hyundai Kona Electric, this time a 2021 Highlander Extended Range.

NRMA member John shares how he replaced his first 2019 Hyundai Kona EV with... a 2021 Hyundai Kona EV: a secondhand vehicle purchased with insurance payout money after an accident.

Why did you buy an EV, and what drew you to the Hyundai Kona Electric?

Our original decision in 2019 was to have a car that could easily do the Sydney-Canberra trip, since we have children and grandchildren in Canberra.  

There were only two choices available at the time, the Telsa Model 3 and the Kona. The Kona was around $10,000 cheaper.  

When we had to make a decision of what to do with the insurance payout, it quickly became clear that a second-hand Kona would best fit our needs, since we loved the first one. 

What other EVs in its segment did you consider?

Originally the Tesla Model 3. There is much I like about the Model 3, but I think my partner would have found the centre display not as helpful as the more traditional Kona instruments. 

How do you find charging the Hyundai Kona EV? Is it done mostly at charging stations or at home?
We mostly charge at home, for the first two years off a 10 amp “granny charger”. The concerns about charging that people spread seem overblown to me. We charged on average once a fortnight at home, it is no great burden.

Charging stations are better now than when we bought the car, but there is more competition for them.

We have only been really been put out once. Coming from the Mid North Coast to Sydney, several chargers were out of service, and there were seven EVs at Karuah waiting to charge.

Using Plugshare, we found a Level 2 charger at Medowie that got us enough charge to get to the NRMA charger at Wallsend. It added maybe an hour to the trip home.

Is the car’s charging rate fast enough for how you use the car?
The Kona was below Tesla standards in 2019 and is now quite off the pace. I would always choose a faster charge rate if possible. 
Thinking of making the switch to electric?
Members save on new-car loans for EVs.

Has range been an issue? What kind of real-world range do you find you’re getting? 

Maybe once or twice since 2019 have we worried about range; it varies depending on temperature and terrain.

For Sydney to Canberra we get a range of 400km (travel 280km, range left 120km) For the opposite direction it is more like 500km (220km range on arrival). Over 80,000km in two Konas we have averaged 14.1kWh/100km, that’s an implied range of 450km. 

2021 Kona EV charging

Do you think the  Hyundai Kona EV is good value for money? Has it been reliable and cheap to run? 
We paid $65,000 for the original vehicle, and $53,500 for the replacement.

I'm quite happy with it, value-wise. The interior fit-out is perhaps a bit downmarket for the price, but the actual functionality is great. Performance is more than I need. I never use sports mode, and the handling is very good.

It has more tech and safety features than I expect. I can’t think of anything they could add.

Testimonial / quotemark
Overall, the Kona is just such a great car to drive. Having had to drive ICE (internal combustion engine) hire cars for various reasons, the only ones that were as good to drive as the Kona were a Mercedes and an Audi.
Gary Buck
Has the car been reliable? Have you had any issues maintaining it?  
Our original Kona had a number of issues, but not really any more than our previous ICE vehicle.

We had the battery replaced as a recall, but never had any issues with it. The air conditioner was also replaced under warranty. The original 12v battery gave us some trouble and was also replaced under warranty.

What have running and repair costs been like?  

Maintenance has been exactly what Hyundai published: much cheaper than our previous ICE car which was $165 a year.

The cost to charge it is much lower than buying petrol. I don’t particularly seek out free charging, but we did a 3000km trip to Broken Hill, Mildura and back and paid less than $20 thanks to NRMA's (then) free chargers. 

This review has been edited for clarity, however opinions expressed herein are those of the EV owner/reviewer and not the NRMA.