Let us help you find the right cover by answering a few simple questions.
NRMA Roadside Assistance
We’re for helping a member every thirty seconds
✔ Winner of Canstar's 2022 - 2023 Most Satisfied Customers - Roadside Assistance Award.
✔ 24/7 unlimited callouts anywhere, anytime.
✔ Helping members every 30 secs#
✔ Help with breakdowns like flat tyres and batteries or locked in keys.
✔ Cover for electric, hybrid and plug-in cars
✔ Unlimited access to member benefits with complimentary My NRMA Rewards
✔ Reassurance from just $11.39 a month.
Broken down?
If you need emergency service, call us and we'll be on our way.
Choose the cover for you
We have 3 different levels of roadside assistance cover – find out which one is right for you.
Are your vehicles used for business?
We can tailor NRMA roadside assistance cover to keep your business moving, from sole traders to fleets.
Award-winning roadside assistance
We've been keeping people moving for more than 100 years. We're excited to be the winner of Canstar's 2022 - 2023 Most Satisfied Customers - Roadside Assistance Award.
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My NRMA Rewards
Be part of something more. Discover new places, experiences and benefits.
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Flat batteries
We can give you a jump-start, or arrange a replacement battery on the spot*.
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Flat tyres
If you have a roadworthy spare, we'll change your tyre on the spot.
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Lock-out rescue
If your keys have been locked inside your vehicle, we'll help get them out.
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Emergency fuel
If you run out of fuel we'll get you moving with petrol or diesel^.
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Towing
If we can't get you going right away, we'll arrange to tow your vehicle.
# Data based on NRMA operations stats for Roadside assistance jobs as at June 2024.
* Battery replacement costs apply, members receive free delivery and installation.
^ Cost of emergency fuel is not covered.
"Everything was organised perfectly. I was very unwell at the time, very stressed but you guys made it easy for me."
Paul - NRMA roadside assistance requestor
Request NRMA Roadside Assistance using your smartphone
The quickest way to get assistance using the My NRMA app.
- GPS locators - automatically detects your location using GPS.
- Track help - track the approach of our technician to your location in real-time.
- Cancel your request if you don't require help.
We’re for rewarding all Australians
Don’t need roadside cover right now? Join My NRMA Rewards and explore a whole world of road, travel and rewards.
Frequently asked questions
What if I breakdown in an area outside my towing inclusions?
If you need a tow that is more than your towing inclusions, you will need to pay commercial rates at the time of tow, for the total distance that is in excess of your inclusions.
This also includes towing in an area outside your inclusions and/or any trailers that aren't covered in your inclusions.
This also includes towing in an area outside your inclusions and/or any trailers that aren't covered in your inclusions.
Can any driver access NRMA roadside assistance in my vehicle?
Yes, we will provide roadside assistance to the nominated vehicle on your membership as long as a licensed driver is present with the nominated vehicle or at an agreed meeting place when we arrive. General roadside assistance exclusions apply.
Can I get NRMA roadside assistance if I breakdown interstate?
Yes, NRMA roadside assistance entitles you to national roadside assistance coverage, utilising reciprocal arrangements that NRMA has with all other State and Territory motoring clubs in Australia.
Reciprocal benefits entitle you to the basic roadside assistance cover offered by the State or Territory motoring club, depending on which State or Territory in which you breakdown.
Reciprocal benefits entitle you to the basic roadside assistance cover offered by the State or Territory motoring club, depending on which State or Territory in which you breakdown.