✔ Winner of Canstar's 2022 - 2023 Most Satisfied Customers - Roadside Assistance Award.
✔ 24/7 unlimited callouts anywhere, anytime.
✔ Helping members every 30 secs#
✔ Help with breakdowns like flat tyres and batteries or locked in keys.
✔ Cover for electric, hybrid and plug-in cars
✔ Plus instantly redeem member benefits with My NRMA.
✔ Reassurance from just $10.99 a month.
![NRMA broken down](/-/media/icons/icon-service.png?h=30&iar=0&w=30&hash=38EA9C67C63ECD7137902CF7D8F9DC52)
If you need emergency service, call us and we'll be on our way.
NRMA roadside assistance packages
We have 3 different levels of roadside assistance cover – find out which one is right for you.
![Award winning roadside assistance car batteries](/-/media/canstar_2022-2023_140px_border.png)
Award-winning roadside assistance
We've been keeping people moving for more than 100 years. We're excited to be the winner of Canstar's 2022 - 2023 Most Satisfied Customers - Roadside Assistance Award.
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My NRMA
Be part of something more. Discover new places, experiences and benefits.
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Flat batteries
We can give you a jump-start, or arrange a replacement battery on the spot*.
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Flat tyres
If you have a roadworthy spare, we'll change your tyre on the spot.
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Lock-out rescue
If your keys have been locked inside your vehicle, we'll help get them out.
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Emergency fuel
If you run out of fuel we'll get you moving with petrol or diesel^.
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Towing
If we can't get you going right away, we'll arrange to tow your vehicle.
# Data based on NRMA operations stats for Roadside assistance jobs as at June 2024.
* Battery replacement costs apply, members receive free delivery and installation.
^ Cost of emergency fuel is not covered.
"Everything was organised perfectly. I was very unwell at the time, very stressed but you guys made it easy for me."
Paul - NRMA roadside assistance requestor
![Track patrols on their way using the my nrma app](/-/media/my-nrma-app/roaodside-app-track.png?h=317&iar=0&w=498&hash=85B464A5159E92513EB2583DBAD791F6)
Request NRMA roadside assistance using your smartphone
The quickest way to get assistance using the My NRMA app.
- GPS locators - automatically detects your location using GPS.
- Track help - track the approach of our technician to your location in real-time.
- Cancel your request if you don't require help.
![My NRMA](/-/media/jess/ev498x317/cs1899-ev-hybrids-498x320.jpg?h=320&iar=0&w=498&hash=2D9D8781D40508556FBA6F3AB8BAA6E6)
My NRMA
Frequently asked questions
What if I breakdown in an area outside my towing inclusions?
This also includes towing in an area outside your inclusions and/or any trailers that aren't covered in your inclusions.
Can any driver access NRMA roadside assistance in my vehicle?
Can I get NRMA roadside assistance if I breakdown interstate?
Reciprocal benefits entitle you to the basic roadside assistance cover offered by the State or Territory motoring club, depending on which State or Territory in which you breakdown.